Cancellation Policy
At Bahawal Store, we understand that sometimes plans change. That’s why we offer a simple and clear cancellation process. Please read the following terms carefully to understand how cancellations work.
1. Order Cancellation Window
- You may cancel your order within 12 hours of placing it, or before it is dispatched, whichever comes first.
- Once the order has been shipped, it can no longer be cancelled. You may refer to our Return Policy for return options instead.
2. How to Cancel an Order
To cancel your order, please contact our customer support with your order number and cancellation request:
3. Refund Process
- If payment was already made, a full refund will be issued within 5–7 business days after cancellation approval.
- Refunds will be made via the original payment method or as per your selected preference.
4. Partial Cancellations
If only part of your order needs to be cancelled (e.g., out-of-stock item), you will be notified, and a refund will be issued accordingly.
5. Cancellation by Bahawal Store
We reserve the right to cancel any order due to:
- Product unavailability
- Payment verification failure
- Suspicious or fraudulent activity
- Pricing or description errors
If this happens, you will be notified, and any payment made will be refunded in full.
6. Need Help?
If you need assistance with cancellations or have any questions, please don’t hesitate to contact us. Our team is here to help!
Thank you for shopping with Bahawal Store.